Join our team

At Tivra Management, we're looking for exceptional people to join our fast-growing team. Discover why Tivra is a great place to work and how you can contribute to our innovative and expert-driven environment.

Why Tivra Management?

Tivra Management is a leading TPA renowned for its technical expertise and innovative problem-solving. We are committed to exceptional claim outcomes and foster a culture of collaboration and transparency. At Tivra, you'll be empowered to use your judgment, expand your specialty knowledge, and build a meaningful insurance career in a supportive, expert-driven environment. We reward integrity, continuous learning, and high performance.

Current opportunities

Sr. Auto PD/BI Claims Specialist

Key Responsibilities

Advanced Claim Handling

  • Manage a high-volume caseload of complex auto PD claims, including total losses, multi-vehicle collisions, and disputed liability cases.
  • Conduct detailed investigations using statements, scene analysis, police reports, repair estimates, and expert input.
  • Evaluate and handle minor BI claims, including review of medical records, bills, causation, and treatment reasonableness.
  • Assess UM/UIM claims for coverage, injury exposure, and settlement value.

Technical Expertise & Guidance

  • Serve as a subject-matter resource for junior adjusters, providing guidance on coverage interpretation, investigative strategy, and claims best practices.
  • Assist in training and mentoring new team members when needed.
  • Collaborate with Subrogation, SIU, and Legal on complex issues including fraud indicators, coverage disputes, and recovery opportunities.

Documentation & Regulatory Compliance

  • Prepare comprehensive claim documentation, maintaining detailed and well-organized electronic files.
  • Ensure compliant issuance of coverage letters, reservations of rights, denials, and settlement communications.
  • Maintain deep understanding of state-specific claims regulations and ensure all timelines and standards are met.

Customer & Stakeholder Communication

  • Communicate effectively and professionally with insureds, claimants, attorneys, repair shops, and internal partners.
  • Provide clear explanations of coverage, liability decisions, and the claims process.
  • Handle escalated customer concerns with diplomacy and problem-solving skills.

Settlement & Resolution

  • Negotiate and resolve PD, BI, and UM/UIM claims.
  • Utilize analytical skills to evaluate injury exposures, total loss valuations, and comparative negligence.
  • Achieve timely and fair resolutions aligned with company guidelines and industry standards.

Qualifications

  • 5+ years of auto property damage claims experience, including complex liability and total loss handling.
  • Experience with minor Auto BI and UM/UIM exposures required.
  • Strong proficiency in coverage and liability analysis, negotiation, and investigative techniques.
  • Excellent communication, conflict resolution, and customer service skills.
  • Demonstrated ability to work independently and mentor others.
  • College degree required.
  • Active adjuster license CA and FL required.
  • Active adjuster licenses in other states highly preferred.

Competencies

  • Advanced problem-solving and analytical skills
  • Strong leadership and mentorship abilities
  • Exceptional organization and time management
  • High degree of professionalism and emotional intelligence
  • Ability to manage complex claims with minimal oversight

Benefits

  • Medical Insurance
  • 401(k)
  • Unlimited time off

Compensation

  • $80,000 -$110,000

This is a fully remote position.